Parcel Dispatch Cutoff
The cutoff for same-day dispatch on weekdays is usually 4pm, but if we’re busy, it could be earlier. 3:45pm is pretty safe. We also usually dispatch on Saturdays, and the cutoff is around 11am. Obviously, for bank holidays, we will dispatch the next business day.
UK Shipping Info
STANDARD shipping is £2.95, or FREE when you spend over £30. This is Royal Mail 2nd Class. FAST shipping is Royal Mail 1st Class and costs £3.95. It’s FREE on orders over £100. We may use a tracked or signed-for service, especially on higher value orders. For very heavy orders, we may use a different courier. All parcels are delivery confirmed or tracked.
If speed is really important to you, you, SUPER FAST shipping (by 1pm next business day) may be available up to 2kg, which is Special Delivery or equivalent with another carrier. This is a fully tracked service, and will need a signature. However, Royal Mail no longer guarantees the delivery time, and as of 28/09/20, has changed the 9am service to 11am, and the 1pm service to 4pm.
International Shipping
For countries we ship to, international shipping varies by parcel weight. But it starts at just £4.99 for Europe.
We don’t currently give prices for parcels over 2kg as they can be very expensive to some countries. If you are interested, contact us for a quote. In many cases you will find it cheaper to split your order into two!
We ship to very few countries other than Europe. The system won’t let you order if it’s not set up. We definitely don’t ship to North America (sorry folks, it’s to do with regulatory and legal risk, as well as insurance limitations) Switzerland, Australia, New Zealand or UAE, but we are prepared to look at adding other countries by request.
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